Customer success is the new sales

Sales has long served as the foundation for growing companies, bridging the gap between customer needs and products or services. But social ushered in the era of the consumer, giving way to a new growth engine: customer success. READ MORE

Facebook May Soon Hide Total Like Counts on Posts, Mirroring Instagram's Test

First Instagram, now Facebook as well? Instagram began its test of removing total Like post counts earlier in the year and now some eagle-eyed Facebookers have noticed Facebook is also trailing the removal of likes READ MORE 

Five Surprising Facts about Health and Beauty Shoppers

As of July 2019, the beauty industry is worth $532 billion, making it one of the most prominent categories in retail. But if you’re in this industry, do you really know your customers? READ MORE 

A Digital Christmas

Google Trends show people start searching for “Christmas Gift Ideas” in August (yes, last month). So just how do you get your digital platforms ready to maximise the Christmas season? Here are our top 10 tips. READ MORE